How do we know which service model fits our shipment?
We review the cargo brief, origin preparation, route, transfer points and receiving operation. From there, we define whether the need is a transport leg, a managed chain or city fulfillment support.
Does Fresy supply or approve packaging?
Packaging selection and product approval remain with the shipper and relevant product specialists. Fresy incorporates the approved pack's airflow, orientation and handling needs into the transport plan.
What happens when the route does not go to plan?
The operating brief identifies contacts and decision ownership. A concern is recorded with its context, routed to the responsible party and held for an explicit next action when needed.
Can Fresy support only one part of our route?
Yes. Scope can be defined around a specific movement or handoff, provided responsibilities and the information exchanged at each boundary are clear before execution.